Why Work With Us?
Here's what our satisfied customers are saying about us:
Working with Annie is an absolute delight. She's professional, skilled at what she does, returns all calls and e-mails promptly AND she's a ton of fun to work with! She made looking for and buying a house a true joy. I always looked forward to our scouting trips. She helped me find the perfect residence and then 3 months later, the perfect rental property. She's relaxed, upbeat, laid back, efficient and never once dropped the ball - the magic mix of all the right things in a realtor. If you get the chance to work with Annie, consider yourself blessed.
My family recently purchased a new home with Sunday and had an excellent experience. We live in Florida and Sunday did an excellent job arranging viewings for us (some at very short notice) and once we found our property, Sunday worked us through the entire process remotely. Sunday was knowledgeable about the WNC area and made great recommendations of companies to support the purchase process, such as lawyers etc. We would highly recommend Sunday to anyone and would use her again (without question) if we were to purchase another property in the area.
Daniel and Louise Palmer
Excellent! Five stars!! After dealing with multiple realtors over the last few years, we have found the very best one. Annie Singletary is a great communicator, extremely knowledgeable about the properties she shows and represents and prepared for days spent viewing houses. She helped negotiate a successful sale for us and provided support and great local resources throughout the process. We look forward to a long real estate partnership with Annie!!
Jay and Kim DiRico
Sunday Grant enabled my wife and I to make an informed and careful decision when finding our new home in the Black Mountain area. She very patiently drove us around to many different home sites and was able to find answers to any questions that we had about the different properties. Sunday is a genuine person and a considerate top notch professional . She was never pushy and always helpful. We feel very fortunate to have met Sunday in many ways and can readily provide a 5 star Excellent rating !
Craig and Margaret Arey
Enjoyed working with Sunday. She went the extra mile for us.
Donald and Janet Pittman
Ameliah had my condo under contract within 48 hours of listing. She is very professional, very prompt, detail oriented ....and a great negotiator! I felt 100% comfortable with Ameliah representing me and my transaction. I would highly recommend her to anyone buying or selling.
We purchased our mountain home last October and earlier this year Greybeard assumed the property management details. They came highly recommended and to date have earned this accolade. We consider our home to be our retreat firstly and a rental secondly therefore it's important that we find it the way we left it. I am happy to report it has worked out beautifully. Everyone is very responsive-from Rachael in property management, to Tammy and Celia in housekeeping, to Caleb in marketing and the ladies in customer service, not to mention the maintenance man. We live 700 miles away so it is comforting to know we have professionals looking out for our investment
?Greybeard has made sharing our cabin with others a pleasure for us as well as our guests. There are so many letters left that show us how our guests arrive expecting/ anticipating a great holiday - because the experience of just making their reservation has been so welcoming! The way the cabin feels for them when they arrive is exactly what we wanted to provide. Cheerful, warm, loving, cozy…. partly of course, that's the cabin, but keeping it spotless and organized and ready and smelling fresh...that's Greybeard. We especially appreciated the story our visitor shared about being snowed and frozen in…Greybeard staff brought coffee, pastries, extra blankets - absolutely spoiled them with the little things that made cuddling up for several days a superb alternative to the hiking they planned. And things break sometimes - the water heater needed replacement, the carpenter ants invaded, the hot tub cover broke down. Greybeard takes these things on with such grace and efficiency. It keeps us from worrying about things, and keeps the cabin open and operating. We don't take for granted the effort made to just keep the cabin full. The increasingly creative marketing is making a difference in the number of days the cabin is occupied. Last year it was over 200 days we think. Nice work!
We have been using Greybeard Rental’s property management services for many years and always have been delighted with their services. Our Montreat house was one of the first to be managed by Greybeard. We signed on with Greybeard after handling our own vacation rentals for over ten years, and after having bad experiences with other property managers. I remember one manager charging us a fee for “inspecting” our house one November Sunday afternoon when, in fact, she had been out on a walk and happened to pass by our house. Here are some of the things we like about Greybeard: • Cutting edge vacation property marketing. In these days of web-based marketing and sites like VRBO and Tripadvisor, it is increasingly difficult for an individual property owner to find renters. • On-site, 24/7 emergency help for vacation renters. When a toilet overflows or an appliance breaks down, the renters can call Greybeard instead of trying to contact us, and Greybeard can handle the problem immediately. During the years that we handled our own rentals, it often was difficult to find a plumber or electrician to handle an emergency. • Regular property maintenance and cleaning. It’s a luxury for us, as owners, to come in for a week or weekend of personal use and know that the house will be clean and everything in order. ?• Careful accounting of all rental receipts and expenses. Over the course of a rental season, Greybeard rentals inevitably will need to purchase replacement mattress covers or perhaps handle an appliance repair or replacement. They always have provided accurate, monthly accounting for all receipts and expenditures. They have our utmost confidence.
Greybeard Rentals sets the gold standard for customer service. Every call and email is promptly answered. The staff is friendly, courteous, helpful and efficient. I never worry about our property at Montreat because I know a call to Greybeard will result in someone saying, “don’t worry, we’ll take care of it.” It is a pleasure to deal with such a dedicated and professional team.